AmigoSlots Terms and Conditions

Welcome to Amigo Slots. These Terms and Conditions govern your use of our website and services, and by registering an account with us, you agree to be bound by them in full. We at AmigoSlots encourage every player to read this document carefully before depositing or playing, as it explains your rights, our obligations, and the rules that apply to your account.

About Our Casino

AmigoSlots is operated by Jumpman Gaming Limited, registered at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ. We are licensed and regulated by the UK Gambling Commission under account number 39175 for customers in Great Britain, and by the Alderney Gambling Control Commission for customers located outside Great Britain. At Amigo Slots, we have operated since 2019 and primarily serve players in the United Kingdom, offering our platform in English with no additional localisations.

Our AmigoSlots platform is available via desktop and mobile browser, with no app download required. We provide access to over 500 slots, 20+ live games, jackpot titles, Megaways, Slingo, Bingo, table games and promotional games such as Mega Reel and Loot Chest, supplied by providers including NetEnt, Pragmatic Play, Red Tiger, Eyecon, Blueprint Gaming, Barcrest and Games Global.

Eligibility and Account Registration

To create an account with us, you must be at least 18 years old and legally permitted to gamble in your country of residence. We do not accept registrations from residents of restricted jurisdictions, including but not limited to the United States, Spain, France, Italy, the Netherlands, Australia, and a number of other listed territories. Our Amigo Slots registration process requires accurate personal details, and you agree that:

• You will provide true, current and complete information when registering
• You will maintain only one account with us at any time
• We may request identification documents to verify your identity before processing withdrawals
• We reserve the right to suspend or close accounts that breach these terms

Currency, Deposits and Withdrawals

All transactions on AmigoSlots are processed exclusively in GBP. The minimum deposit we accept is £10, and the same minimum applies to withdrawal requests. We accept Visa Debit, Mastercard Debit, Maestro, Paysafecard, Pay by Mobile (subject to a £2.50 transaction fee per deposit), PayPal, Neteller and Skrill as deposit methods. Withdrawals can be made via Visa Debit, Mastercard Debit, Maestro and PayPal; please note that withdrawals cannot be sent to Pay by Mobile, and we allow up to three payment cards per account.

There is no maximum withdrawal limit — your full Real Money balance can be withdrawn in a single transaction. However, we keep withdrawals pending while we review your identification documents. Once your documents are verified, we process withdrawals within 24 hours; if documents are rejected, the withdrawal amount is returned to your balance within 48 hours. After the pending period, cash-out typically takes 1-5 working days to reach your bank account.

Our Welcome Bonus and Promotions

Here at AmigoSlots, we offer new players a 50% Matchup Bonus up to £100 on their first deposit. This offer is available to new players only, with a minimum first deposit of £10. Bonus Funds are credited separately from your Real Money balance, and the following conditions apply:

• Wagering requirement of 10x the bonus amount; only Bonus Fund wagers count towards this requirement
• Maximum conversion to real funds is the lowest of your remaining bonus balance, lifetime deposits, or £250
• Real Money is always used before Bonus Funds, and mixed stakes split winnings proportionally
• Withdrawing before wagering is complete cancels the bonus and forfeits related Bonus Funds and restricted winnings
• Bonus Enabled Games include titles such as Big Bass Splash, Gates of Olympus, Fishin Frenzy, Fluffy Favourites, Starburst, Gonzo's Quest, Eye of Horus and Sweet Bonanza
• Blackjack, roulette, bingo, table games, live casino and progressive jackpot games are excluded from wagering contributions
• Bonus Funds are removed after three consecutive days of account inactivity

We also run a Card Registration Offer, giving no-deposit Free Spins once a valid debit card has been added via Add a Card, with a maximum conversion of £50 if no deposit has been made. Our Amigo Slots promotions also include a Daily Wheel, Weekly Cashback of 5% on slots net spend, seasonal cash giveaways, Pragmatic Play Drops & Wins tournaments, and Fluffy Friday live tournaments. All promotional prizes must be claimed within 7 days unless stated otherwise, and promo codes expire at 23:59 on the day they are issued.

Loyalty Program

Our Amigo Club loyalty program rewards you simply for playing. Trophies are collected through gameplay and tracked in your Your Trophies section, while the Club Hub displays personal offers available to you. Reaching trophy milestones unlocks rewards such as Amazon vouchers, which we email within 7 days of being awarded.

Responsible Use of Our Services

We are committed to promoting responsible gambling across our platform. You agree to use our services responsibly and acknowledge that gambling should be treated as entertainment, not a source of income. We provide tools to help you manage your play, including deposit limits and self-exclusion options, and we encourage you to contact us if you feel you need support.

Customer Support

If you have questions about these terms, our account policies, or any transaction, our support team is available via LiveChat, email, or our contact form. Our LiveChat operates from 6:00 to 21:00 (BST), seven days a week, and we aim to respond to emails within two business days. You can reach us at support@jumpmangaming.com, or raise a complaint at complaints@jumpmangaming.com.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or operational practices. We recommend that you review this page periodically. Continued use of your Amigo Slots account after changes are published constitutes your acceptance of the revised terms.

Limitation of Liability and Governing Law

We strive to provide a stable, fair, and enjoyable gaming environment, but we do not guarantee uninterrupted access to our services at all times. We shall not be liable for losses arising from technical issues, third-party payment delays, or events beyond our reasonable control. These terms are governed by the laws applicable to our licensing jurisdictions, and any disputes will be handled in accordance with the relevant regulatory framework overseeing AmigoSlots.

By creating an account and playing with us, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of this document, we ask that you refrain from using our services.